Retailers embrace ‘Directed Shopping’
- Connected Marketing
- 15th February 2014
For some retailers mobile is both a channel and a device to be feared. Almost every retailer has experienced ‘showrooming’ with customers abandoning sales in-store after looking for better price, availability, customer reviews, etc. using their smartphones. Rather than trying to fight this somehow (a futile act in any case), smarter retailers are embracing mobile and integrating it into the …
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